What information do we collect?
Personal information may be collected from you in various ways, for example: –
- Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies
- When you register and voluntarily provide information to contact us through our contact form.
How is the information used?
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- For statistical purposes and analysis for management purposes in order to administer the website or improve our communications
- To communicate with you (as requested) through direct emails.
Your information will not be disclosed to any third party unless you have given your consent to such disclosure. If we contact you by email each time you receive a message you will also have the option to decline to receive further information of that type from us.
If you would like us to destroy information we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.
We may disclose aggregate statistics about our site visitors in order to describe our services to partners, and prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
Cookies and Log Files
Cookies are text files stored on your computer, and accessible only to the websites which create them.
Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.
If you share our content through social media, for example by liking us on Facebook, those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.
Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
How to contact us